Privacy Policy

Last Updated: 12/02/2025

At Abaya by Mariam, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://abayabymariam.com, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data in accordance with UAE privacy laws, General Data Protection Regulation (GDPR – EU), California Consumer Privacy Act (CCPA – USA), and other applicable international laws.

1.1 Personal Information

When you make a purchase, register an account, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Information (processed securely by third-party payment processors)
• Account Login Details (if applicable)

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP Address
• Browser Type & Version
• Device Information
• Cookies & Tracking Data (see Section 6: Cookies Policy)

1.3 Data from Third Parties

If you log in using Google, Facebook, or other third-party services, we may receive information from those platforms in accordance with their privacy policies.

2. How We Use Your Information

We use your information for the following purposes:
✅ To process and fulfill orders, including shipping and payment processing.
✅ To send order confirmations, invoices, and customer support responses.
✅ To improve our website, products, and services based on customer behavior and feedback.
✅ To personalize your shopping experience with relevant recommendations.
✅ To comply with legal requirements, including fraud prevention and tax obligations.
✅ To send marketing emails and promotional offers (only with your explicit consent).

3. How We Protect Your Information

We implement strict security measures to safeguard your personal data, including:
🔒 SSL Encryption for secure transactions.
🔒 Access Control to limit who can access sensitive information.
🔒 Data Anonymization for non-essential tracking purposes.
🔒 Secure Payment Processing via third-party providers (we do not store your payment details).

4. Sharing & Disclosure of Information

We do not sell or rent your personal data. However, we may share your data with:

✔️ Trusted Third-Party Service Providers (payment processors, shipping couriers, marketing platforms).
✔️ Legal Authorities if required by law, government requests, or to prevent fraud.
✔️ Business Transfers in the case of a merger, sale, or acquisition of our business.

We ensure that all third parties comply with UAE, GDPR, and international data protection laws.

5. Your Rights (GDPR & International Compliance)

Depending on your location, you have the following rights regarding your personal data:

🔹 Right to Access – Request a copy of the data we hold about you.
🔹 Right to Rectification – Request corrections to inaccurate or incomplete data.
🔹 Right to Erasure (“Right to Be Forgotten”) – Request deletion of your data.
🔹 Right to Restrict Processing – Request limitations on how we use your data.
🔹 Right to Data Portability – Request a copy of your data in a common format.
🔹 Right to Object to Processing – Opt-out of direct marketing and certain automated processes.
🔹 Right to Withdraw Consent – Revoke previously given consent for data processing.

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience.

🍪 Essential Cookies – Necessary for website functionality.
📈 Analytics Cookies – Help us understand website traffic and improve services.
🎯 Marketing Cookies – Used for personalized ads and promotions.

Managing Cookies

You can adjust your browser settings to refuse non-essential cookies. By continuing to use our site, you consent to our cookie policy.

7. Data Retention Policy

We retain your data only as long as necessary for:
📌 Legal compliance (tax, fraud prevention).
📌 Order fulfillment & customer service.
📌 Marketing purposes (with your consent).

Once no longer needed, your data is securely deleted or anonymized.

8. International Data Transfers

Your personal data may be transferred and stored outside your country, including in UAE, EU, USA, or other regions. We ensure all international transfers comply with GDPR, UAE laws, and other regulations, using:
✅ Standard Contractual Clauses (SCCs).
✅ Data Protection Agreements (DPAs) with third parties.
✅ Strong security measures for cross-border data protection.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. Continued use of our services after changes means you accept the updated policy.

11. Contact Information

For questions, requests, or concerns about your privacy, contact us:

📩 Email: [email protected]
🌍 Website: abayabymariam.com